collateral recovery management

The Most Comprehensive Skip and Recovery System Nationwide: Fortified Compliance and Expert Training
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Victory Recovery Services

Victory Recovery Services, Inc. leads the collateral recovery management marketplace with the nation’s most comprehensive and effective skip and recovery system, offering the full spectrum of collateral recovery management services, expert skip tracing capabilities, license plate recognition, and remarketing services. With over 30 years of industry experience, unrivaled compliance driven procedures, a commitment to leadership and expert training, and the most up to date and effective skip tracing technology, VRS is THE collateral recovery solution that makes sense.

Give us a call to learn more about why Victory Recovery Services, Inc. is the leader you are looking for with the solution to your delinquency challenges.

Forwarding

Victory Recovery Services provides our clients with an industry leading forwarding service to recover your collateral quickly and efficiently. We tap into our expansive network of highly qualified and regulated agents to offer our clients the quick response time, prompt reporting, and quality results that they need.

Collateral Location

At Victory Recovery Services, we have done our due diligence, and we pride ourselves in our industry leading collateral location and recovery management services. VRS has gone above and beyond to offer a network of over 600 all-star recovery agents that are fully insured, bonded, and vetted, creating nationwide coverage that can’t be beat. We take care of our agents, as we do our customers, to ensure prompt and secure results, and maximum interconnectivity.

License Plate Recognition (LPR)

LPR is a license plate image-processing technology that is rapidly increasing the capabilities of locating assets that may normally go unnoticed by even the most trained eye. When a license plate on our “repo hot list” is scanned, our recovery agent is alerted to immediately notify VRS to receive the recovery assignment, and recover your collateral “on the spot”, 24 hours a day, 7 days a week.

LPR scans, combined with our leading skip trace system practices; providing you the client with boosts in resolution rates with an uplift of 15%, allows our network of vetted agents to locate and secure vehicles nationwide.

It’s like having a third set of eyes looking for your unit.

Remarketing

VRS has expanded our line of business to now offer expert remarketing services. VRS, together with our remarketing partner, provides both existing and new customers a “one stop shop” experience. Our partner provides all transport and remarketing needs, allowing us to stay focused on the five-star services that have made us the leader in our field since 1989.

Our services are designed, developed, and implemented for each individual and specific client need or request.

Skip Tracing

VRS is the leading mind behind the nation’s most comprehensive and effective skip tracing system and process, that through its “first in the industry” history, has influenced other vendors nationwide.

With our unrivaled experience, combined with the best skip tracers in the business, and the most powerful technology available, backed by our ground-breaking “round the clock” training and compliance monitoring, VRS boasts the most optimized search capabilities, and provides the most effective results on even the deepest skip portfolios.
Not only have we set the standard of quality service for other vendors, we also serve our clients with the most custom-tailored services possible, to meet all of their unique needs. With a business model based around the protection of our partners’ names through our robust compliance procedures, and our commitment to always serve our customers with excellence, we are able to minimize risk and maximize resolutions in a way that has simply been lost to most in the industry.

Why Choose Victory?

  • 30 years of successful partnerships with the most diverse client base seen in the industry.
  • Nationwide repossession, collateral location, remarketing and skip tracing services.
  • The all-star national network of 600+ carefully managed repossession agents.
  • Trained and dedicated teams assigned to specific client portfolios.
  • Multiple platform integration to provide our clients a secured access portal to their accounts.
  • The nation’s most, and only, timely and accurate reporting that is specifically tailored to meet each of our client’s needs to the highest possibility.
  • The Industry’s Number One Leading Vendor in Customer Service and Support
  • Complete account transparency.
  • Nationwide license plate recognition system provider.
  • Minimal days to account resolution.

Mission Statement

Our mission is to revolutionize this industry through the commitment to our values, our vision, our willpower, and unceasing work ethic, to set the standard for a “no risk, just results” service that only we can offer to our clients, and that competitors will have to step up to match.

With our unrivaled experience, combined with the best skip tracers in the business, and the most powerful technology available, backed by our ground-breaking “round the clock” training and compliance monitoring, VRS boasts the most optimized search capabilities, and provides the most effective results on even the deepest skip portfolios.
Not only have we set the standard of quality service for other vendors, we also serve our clients with the most custom-tailored services possible, to meet all of their unique needs. With a business model based around the protection of our partners’ names through our robust compliance procedures, and our commitment to always serve our customers with excellence, we are able to minimize risk and maximize resolutions in a way that has simply been lost to most in the industry.

Vision

At VRS, we believe that a reputable business is built on a foundation of core values.

Guided by our values, we are committed to integrity, leadership, employee development, compliancy, teamwork, customer service, morality and empathy. Our commitments are forged into our foundation and displayed in every decision and interaction we make; our clients see this, and that’s why we’ve been leading for 30 years, and how we will continue to do so.

We strive for greatness. We know that in order to achieve greatness, a company must be unwavering in its commitment to its core values. Our vision, through our strength and impact in this industry, is to spread these values and good practices, and lead the industry as a whole to a position of success and morality.

Values & Leadership

Our employees are the most important part of our company, and we are only at our best when our team is at their best. As Leaders, we strive to protect the ethical integrity of our company, our employees, and our industry from ever being compromised, through our own example.

We work tirelessly to create an environment in which employees are encouraged and supported enough to feel confident in themselves and tap into their own leadership potential, to display their talents and perform at their best.

We achieve this culture through dedicated training programs, teamwork meetings, and other Leadership practices.

It is important to us that all of our employees feel connected to, understood by, and relatable to our management staff, all the way up to the CEO of the company.

We feel confident to say that there is simply no other CEO in our field, that takes the time and energy to create an atmosphere of acceptance and interconnectivity among our employees, to allow them to thrive. VRS itself was founded and is operated today, in this spirit. We believe, as ample evidence and behavioral psychology suggests, that happy and secure employees make proud and effective employees.

In the same spirit, we also pride ourselves on providing excellent customer service, building strong relationships, and exceeding the expectations of our clients. When any individual thinks of Victory Recovery Services, regardless of the relationship, we have no interest in being known as simply a good company, or an effective company in the market. Good and effective is complacent, and in fact, standard.

Instead, when an individual thinks of Victory Recovery Services, regardless of the relationship, we have made our stand to be recognized as the leader in an ever-changing industry, striving to stay true to the company’s values and vision, through willpower, work ethic, and commitment to compliancy, for not only our sake, but for our trusted partners’ and this industry’s good name. Thus, we provide the creditor the assurance of high resolution at a low risk, expert customer service and satisfaction.

Compliance

Victory Recovery Services, in our commitment to industry leadership, has focused its efforts on creating and implementing the most well managed and effective compliance procedures in the industry.

The cornerstone of compliance for Victory Recovery Services is our code of ethics, paired with the clear directive that all laws and regulations must be observed, and the equally clear warning that violations simply cannot be tolerated. Simply put, VRS is devoted to doing the right thing, the right way.

Our internal guidelines require that all employees are to observe the law, and stipulate precise rules to ensure compliance with consumer communication, anti-corruption, and other better business practices.

Training

It is our policies, procedures, internal control, and training materials that allow us to confidently ensure our clients that we are in compliance with all applicable laws.

We maintain success in these practices by utilizing a staff of managers that lead by example, and by utilizing proven business management and leadership techniques, researched and studied by business psychology experts to be most effective in today’s world.

We take pride in conducting the on-going and continuous employee training services that are not only necessary to equip our staff for success, but are necessary to ensure that we maintain familiarity with, and abide by, all appropriate laws, to protect your name, your brand, and your business.

Technology

At VRS, our current software environment is built and maintained to ensure the success and protection of all our clients’ and partners’ business, name, and brand. Our software environment tracks any metric and generates specific tasks that help keep your portfolio team efficient, informed, and in compliance.

Our system allows for rapid data collection, allowing our production floor to take on and work more assignments without ever leaving the system, producing increased efficiency.

Reporting

Our proprietary software possesses reporting capabilities and features that not only allow us to excel in our own work, but also provides your office with virtually any report or data you may find necessary. Using our superior technology to meet and exceed the expectation of our clients, VRS provides 24/7 secure access to status updates and real-time repossession reporting.

See our Technology sector for more details.

With our 24/7 availability, you’ll never be lost in the dark.

Our Team

We always maintain ample staff to give your accounts the time and expertise you anticipate and deserve.  VRS’s corporate staff possesses the highest skills and expertise in the areas of banking, finance, insurance, asset recovery, collections, and information technology.  To further meet the needs of our customers, we have dedicated staff and teams that specialize in their particularly assigned clients or in a specific category of collateral.

At VRS, we have positioned every one of our employees in the most effective structure possible, to tailor a custom service that simply cannot be matched.  These resources have been put in place for one specific purpose – to serve our clients with excellence.

Support

Since our beginning in 1989, VRS has focused on delivering best-in-class customer service to our clients, and we hold that title to this day.

We are available 24/7 to serve our customers and partners. *Click Here* to go to our Contact Page for any questions, concerns, or complaints.

If you have any pressing matters, feel free to give us a call! Contact us now at 770-945-2855.

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P.O. Box 1025
Buford, GA 30518
Office: 770.945.2855
Toll-Free: 866-945-2855
Fax: 770.945.3757